Free First 15 Minutes
Same-Day Service
Certified Technicians
30/90 Day Guarantee
Home Computer Services

Expert Computer Repair in Johnstown, PA

At Floodgate Tech Solutions, we provide reliable, affordable IT services for homes throughout Johnstown and surrounding areas. Our certified technicians have the expertise to solve any computer problem, from virus removal to hardware repair, with same-day service and guaranteed results.

Our Residential Services

Computer Support for Johnstown Homes

In-Shop Computer Service

$65 Flat Rate

Drop off your computer at our Johnstown location for our expert technicians to diagnose and fix. Our comprehensive service includes:

  • Thorough diagnostics of customer issues
  • Windows/Mac updates and patches
  • Hardware and software upgrades (not including cost of hardware/software)
  • Spyware, malware, and virus removal
  • Clean installation of operating system (if needed)
  • Removal of harmful dust from inside computer

Appointment required for drop-off at our Johnstown location

Schedule Service

Pick-Up Computer Service

$85 Total ($65 + $20 transport)

We'll pick up your computer from your home, fix it at our shop, and return it when complete. This service includes:

  • All in-shop services listed to the left
  • Convenient pick-up from your home
  • Return delivery once repairs are complete
  • Available within 15 miles of Johnstown
  • No need to transport heavy equipment
  • Perfect for those with busy schedules

Save time and hassle with our pick-up service

Schedule Pick-Up

Phone & Remote Support

FREE for first 15 minutes

Quick fixes without leaving your home. We connect to your computer remotely to resolve issues:

  • FREE for quick fixes resolved within 15 minutes
  • $65 flat fee per incident for longer sessions
  • No travel or waiting time required
  • Same certified technicians as our in-shop service
  • Available during normal business hours
  • Perfect for software issues, errors, and configuration problems

Most issues can be resolved in a single remote session

Call For Support

House Calls

$65/hour (1 hour minimum)

We come to your Johnstown home to solve technology problems on-site:

  • Billed in 30-minute increments after the first hour
  • No charge for travel time within 15 miles of Johnstown
  • Service for computers, networks, printers, and more
  • Convenient scheduling options
  • Expert technicians come to you with all necessary tools
  • Ideal for multi-device issues or when you can't bring your computer to us

Let our experts come to you for personalized service

Schedule House Call
Service Areas

We Come to You Throughout Cambria County

Our residential IT support extends beyond Johnstown to serve homes throughout the region.

Primary Service Area

No additional travel fee

0-15 miles from Johnstown

Includes: Westmont, Richland, Ferndale, Brownstown, Dale, Lorain, and immediate Johnstown suburbs

Secondary Service Area

$25 additional travel fee

16-25 miles from Johnstown

Includes: Ebensburg, Portage, Nanty Glo, Vintondale, South Fork, Sidman, Salix, and Mineral Point

Extended Service Area

$45 additional travel fee

26-40 miles from Johnstown

Includes: Somerset, Windber, Central City, Davidsville, Boswell, Jennerstown, Ligonier, and Northern Cambria

Remote Areas

$65 fee + $1/mile beyond 40 miles

41+ miles from Johnstown

Includes: Bedford, Altoona, Indiana, and other outlying communities

Service Packages

Residential Service Packages

Our bundled service packages are designed to address common residential computer needs at affordable prices.

Computer Tune-Up Package

$79
  • Complete system performance optimization
  • Removal of temporary files and bloatware
  • Software updates and patch installation
  • Basic security check
  • Startup optimization
  • System registry cleaning
  • Brief tutorial on maintaining performance
Schedule Service

Complete Virus & Malware Removal

$129
  • Thorough virus and malware scan and removal
  • Security software installation/configuration
  • System performance restoration
  • Browser cleanup and security enhancement
  • Data backup assistance (up to 50GB)
  • 30-day guarantee against re-infection
  • Security best practices tutorial
Schedule Service

New Computer Setup Package

$89
  • Complete initial setup and configuration
  • Software installation (up to 5 applications)
  • Data transfer from old device (up to 100GB)
  • Security software installation
  • Email setup and configuration
  • Printer/scanner setup
  • 30-minute tutorial on using your new system
Schedule Service

Home Network Setup Package

$149
  • WiFi router installation and optimization
  • Network security configuration
  • Connection of up to 5 devices to network
  • Setup of network printer/scanner
  • Basic network troubleshooting
  • WiFi signal optimization
  • Network security best practices
Schedule Service

Smart Home Starter Package

$169
  • Setup of smart hub (Google Home, Amazon Echo, etc.)
  • Configuration of up to 3 smart devices
  • Integration with smartphone apps
  • Voice command setup
  • Basic automation setup
  • 45-minute tutorial on using and expanding your smart home
Schedule Service

Senior Tech Support Package

$99
  • Computer tune-up
  • Email setup/troubleshooting
  • Web browser configuration for ease of use
  • Basic computer skills tutorial (60 minutes)
  • Setup of video calling (Zoom, FaceTime, etc.)
  • Large print reference guide
  • 30 days of follow-up phone support
Schedule Service

Save With Our Bundle Discounts

Bundle Savings

  • 10% discount when you purchase any two service packages together
  • 15% discount when you purchase any three service packages together
  • Free house call service (within 15 miles of Johnstown) when you purchase any package over $100

Popular Bundles

New Home Setup Bundle

New Computer Setup + Home Network Setup

Regular price: $238 | Bundle price: $214

Complete Security Bundle

Virus Removal + Computer Tune-Up

Regular price: $208 | Bundle price: $187

Why Choose Us

Certified, Reliable, Experienced IT Support Since 1992

When you choose Floodgate Tech Solutions for your residential computer needs, you're working with Johnstown's most trusted IT team. Our certified technicians have the expertise and experience to handle all your technology needs quickly and efficiently.

Plain Language
No Technical Jargon

We explain computer issues in clear, understandable terms without confusing technical jargon, so you always know exactly what's happening with your computer.

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First 15 Minutes Free

Quick fixes shouldn't cost you. Issues resolved within 15 minutes are always free of charge.

Same-Day Service

Don't wait days for support. We guarantee same-day service for calls received before 3PM.

30/90 Guarantee

All services are warranted for 30 days and all hardware repairs for 90 days. Your satisfaction is guaranteed.

Certified Experts

Our technicians hold certifications from industry leaders and have a minimum of 10 years experience.

Ready to Fix Your Computer?

Schedule a Service Appointment Today

How to Schedule Service

Call Us Directly

Speak with a technician about your computer issues

Call (814) 999-TECH (8324)
Email Us

Send us details about your computer problems

HeyThere@FloodgateTech.com
Contact Form

Fill out our contact form to request service

Go to Contact Page

Our Service Process

Initial Contact

Call, email, or use our contact form to describe your computer issues

Diagnosis

Our technicians assess your issue and recommend the best service option

Service

We perform the required repairs or maintenance on your computer

Follow-Up

We ensure your computer is working properly and explain what was done